ALHAMBRA GUIDED TOUR FROM ESTEPONA

Terms and Conditions of sale

This agreement allows you to make use of this site, please read it carefully. By using, viewing, transmitting, storing or otherwise using this website, the services or functions offered therein and / or the contents thereof, you agree to each of the terms and conditions listed below. If you have any questions, please contact us at info@marbellaholidayservices.com.

In the event that a court determines legal competence any provision of these terms is invalid, such invalidity shall not affect the validity of the remaining provisions of these Terms, which shall remain valid.

The information you provide about yourself will only be used by Marbella Holiday Services in accordance with the Privacy Policy of every individual. Your age and responsibility represent and warrant that you are 18 years and has the ability and legal right to enter into this Agreement and to use the website in accordance with the terms and conditions specified herein.
It is important to carefully review the details of the booking to receive.

Online booking of tour: After payment has been completed, customer will receive a confirmation email, proof of it.
Cancellations can happen without cost up to 16 days prior to the day of the trip. For later ones, no reimbursement will be made to the customer.

Should you wish to change or cancel your booking, it is imperative that we receive the confirmation by e-mail or ordinary mail from the person who made the booking. We will only accept confirmation of the person who made the original booking.

You must tell us about any special requests at the time of booking. We will do our best to take all such requests but can not guarantee to be met and we will have no liability to you if not met. It will be communicated to you if not done.

When for reasons of force majeure we have to cancel or change any service due to unforeseen circumstances beyond our control, MHS will not face any compensation. Such circumstances include, without limitation, accidents and related delays, unplanned protest marches, demonstrations and organized riots, police operations, unforeseen road hazards, terrorist activity and its consequences or the threat of such activity, riot; the act of any government or other national or local authority, industrial dispute, natural or nuclear disaster, fire or adverse weather conditions or other similar events that are beyond our control.

The schedule for notification of cancellations or modifications will be 7 am to 23 hours.

All Marbella Holiday Services vehicles have complaints book available to any customer upon request document that will be essential for the processing of any claims.

Marbella Holiday Services implements and completes its fleet with GPS tracking devices, also Marbella Holiday Services can send a report to any agency/customer that requests it, which convincingly detailed location, route, vehicle speed or timeout. Such information may be requested by the Agency/Customer until 30 days after the completion of service and will be essential to pursue any claim.

Marbella Holiday Services may modify these terms and conditions as we deem appropriate and publish the new version on our website and once that is done, any use of our website will be governed by that version. You should review the terms and conditions posted on the website regularly. The terms governing the purchase of any Service will be the terms in effect at the time you make your request.

To such doubts may arise concerning the application or enforcement of this contract, the grantors expressly submit to the Courts of Málaga, waiving any other jurisdiction that may correspond.
In accordance with the provisions of Organic Law 15/1999 of 13 December, on Personal Data Protection, we hereby inform you that your personal data shall be entered on a file owned and handled by MLC VIPTOURS AND EXPERIENCES SL, the purpose of which is to enable access to such data as a result of a service request. Customers may exercise their rights to oppose use of non-essential data for purposes other than the service provision or maintenance of the customer/supplier relationship. Customers may also exercise their right of access, rectification, cancellation or objection by sending a letter, or email (info@marbellaholidayservices.com) to: MLC VIPTOURS AND EXPERIENCES SL. CIF: B93517738, C/ Esteban Salazar Chapela 20 nave 163, 29004 Málaga

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Legal information

The Alhambra Transfer website is an internet domain owned by MLC VIPTOURS AND EXPERIENCES SL. CIF: B93517738, C/ Esteban Salazar Chapela 20 nave 163, 29004 Málaga and may be contacted at info@marbellaholidayservices.com.

At Marbella Holiday Services the security of our clients and their private information is extremely important to us.
When a client signs in to our secure server, his or her personal information, address and financial details are incorporated into our database in order to process requests.

By entering such details, the client authorizes Marbella Holiday Services to make a record of this information, as well as that obtained over the course of the contractual relationship, to be used by Marbella Holiday Services and its suppliers to carry out market studies in order to offer our clients the products and services that most interest them.

Marbella Holiday Services guarantees the confidentiality of all information provided by its clients. In addition to the minimums established by law, the gathering and use of such information will be carried out using security measures that prevent the loss or manipulation of data.

In accordance with the current legislation, all of Marbella Holiday Service’s clients have the right to access, alter, cancel and oppose the recorded information. Furthermore, the client may decline to subscribe to advertisements at any time. To exercise these rights, clients may contact us by mail at Calle Nuestra Señora de Gracia nº2, Planta 1, Oficina 2, 29602, Marbella, Spain (Att. Customer Service Department), by phone at 645 466 083, or by email at info@marbellaholidayservices.com.

To best fulfill our clients needs, Marbella Holiday Services must provide certain basic information, such as name, address and telephone number, to the companies that we collaborate with during the provision of services. The information we share with such companies will never exceed details absolutely necessary in order to carry out the itinerary chosen for the client.